Credit: Microsoft Designer

Streamlining Non-profit KPI Reporting: A Transformation Success Story

Indu Sambandam
3 min readFeb 21, 2024

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When non-profit organizations (NPOs) fall behind in their data management, they are not just missing out on insights — they are missing out on impact!

Leaning on the “taking it slow and incrementally” approach in environments with limited budgets, strained resources, and time constraints can go a long way towards making technology work for your unique needs.

This case study showcases how Agaya helped an NPO client transform their quarterly Key Performance Indicator (KPI) reporting, converting it into a driving force for success.

Client Profile

The client is an NPO engaged in multiple regions worldwide, including Asia & the Pacific, Latin America, Central America, Europe, Eurasia & the Caribbean. Robust and timely KPI reporting is crucial for measuring outcomes across this expansive footprint.

Challenges

Process: The NPO relied heavily on decentralized manual data collection across regions and central vetting of KPIs, leading to significant lags in reporting cadence and impeding timely decision-making. Teams in international offices often faced delays of days or weeks for simple data requests, hindering their interactions with and timely responses to their stakeholders. Complex…

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Indu Sambandam
Indu Sambandam

Written by Indu Sambandam

Non-profits: Let us drive data-led impact together!

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